DailyMate Lite — Help & FAQ

What DailyMate Lite does

Be ready when it is your turn to speak. DailyMate Lite turns everyday situations into short cue-and-reply practice in 50 languages. Start free with the Traveler topic at Beginner level, then unlock the full library with one purchase. No subscription.

One purchase unlocks every topic, all three levels, the complete 8,400-pair library, unlimited saved phrases, interactive widgets, Apple Watch and App Intents. No subscription.

What's included

Practice Complete Exchanges

• Each card keeps a useful cue with a natural reply, so you learn what to say and how the conversation can continue—not just an isolated word.
• 8,400 original cue-and-reply pairs
• 50 learning languages
• 14 topics and 84 real-life situations
• Beginner, Intermediate, and Advanced levels
• Pronunciation with matching on-device system voices
• Separate progress, streaks, and saved phrases for every language

Start Free

• Choose any learning language and practice the complete Traveler topic at Beginner level for free. Other topics and levels stay visible through genuine previews.

Built For Every Screen

• Enjoy a native, adaptive experience on iPhone and iPad, keep the next cue on your Home Screen and continue in the dedicated Apple Watch app.

Private By Design

• No account, third-party ads, analytics, or tracking. Core learning data stays on your device, and pronunciation uses installed system voices.

Learn At Your Pace

• Practice before a trip, between meetings, while waiting in line, or whenever a real conversation is close. Switch language, topic, or level without losing your place.
• Terms of Use (EULA): https://www.apple.com/legal/internet-services/itunes/dev/stdeula/

At a glance

Frequently asked questions

Does DailyMate Lite work without an internet connection?

Yes. The App Store listing for DailyMate Lite states that its core processing happens on your device, so it keeps working in airplane mode or with no signal. Downloading the app itself and making a purchase still need a connection, because those go through the App Store.

Do I need to create an account?

No. The listing states there is no account, sign-up or login — you can start using the app straight after installing it.

Is this a subscription?

No. The listing describes a one-time purchase rather than a recurring subscription. You can always confirm what you are being charged for on the App Store product page before you buy, and review anything active under Settings → your name → Subscriptions.

How do I add the widget?

Touch and hold an empty area of your Home Screen until the icons jiggle, tap Edit → Add Widget (or the + button), search for the app by name, choose a size, then tap Add Widget. Widgets refresh on a schedule decided by iOS, not by the app.

I paid but the app still shows the locked version

One-time purchases are tied to the Apple Account that bought them. Sign in with that same account (Settings → your name → Media & Purchases), then use the app's restore option if it offers one, or reinstall the app from the App Store's Purchased list. Purchases made with a different Apple Account, including a family member's, will not appear.

I switched to a new iPhone — do I have to pay again?

No. Sign in to the new device with the same Apple Account and re-download the app; the purchase belongs to the account, not the handset.

How do I request a refund?

Refunds for anything bought on the App Store are handled by Apple, not by the developer. Go to reportaproblem.apple.com, sign in, find the purchase and choose "Request a refund". We can't issue, speed up or overturn an App Store refund decision, but do tell us what went wrong so we can fix it.

How do I delete the app and everything it stored?

Touch and hold the app icon → Remove App → Delete App. Deleting an iOS app removes its sandbox — the documents and settings it kept on the device go with it, so export anything you want to keep first. What the app stores and where is described in our privacy policy.

How do I make sure I'm on the latest version?

Open the App Store, tap your profile picture, and pull down to refresh the pending-updates list. If the app appears there, tap Update. Turning on Settings → App Store → App Updates keeps it automatic.

Which devices and iOS version does DailyMate Lite need?

See the App Store product page — the Information section there is always the authoritative, up-to-date answer for compatibility, size and languages.

Troubleshooting

The app won't open, or closes straight away

Force quit it first: swipe up from the bottom of the screen and pause, then swipe the app's card away. Reopen it. If it still closes, restart the device — that clears the majority of one-off launch failures.

It feels slow, or freezes on a big job

Check free storage in Settings → General → iPhone Storage. iOS gets unpredictable below roughly 1 GB free, and anything that writes files (exports, scans, image processing) is the first thing to suffer. Also close other apps that are working in the background.

Something looks broken after an update

Update iOS itself (Settings → General → Software Update), then update the app. A mismatch between an old iOS and a new build is a common cause of layout or feature glitches.

Last resort: reinstall

Export anything you want to keep, delete the app, then reinstall it from the App Store's Purchased list. Paid unlocks belong to your Apple Account and survive a reinstall; data stored only on the device does not.

Still stuck? Email us

Write to hourstag.app@gmail.com. To get a useful answer on the first reply, include: your device model (Settings → General → About), your iOS version, the app version, and what you tapped right before the problem appeared. Screenshots or a screen recording help a lot.