Lumi Bopomofo Pro — Help & FAQ

What Lumi Bopomofo Pro does

Help your child fall in love with Chinese phonics through one adorable space adventure.

Lumi Bopomofo Pro is the complete edition of our Zhuyin and Bopomofo learning game, made for children ages 3 to 7. It turns the 37 Bopomofo sounds into a playful cosmic journey, so kids learn pronunciation, blending and tones naturally as they play. This helps build a strong foundation for preschool and first grade Mandarin.

What's included

Why The Pro Edition

• One purchase, everything unlocked. All 37 sounds, every level and every game.
• Zero distractions. No ads, no in app purchase pop ups, no sign up, no internet required.
• Private and safe. The app collects no personal data. All progress stays on your child device.

What Your Child Learns

• Recognize and read all 37 Bopomofo symbols, from the first sound to full blending.
• Blending. Combine initials, medials and finals into a complete sound.
• Tones. Learn to tell the five tones apart through interactive practice.
• Stroke order and symbol shapes. Trace with a finger to write neatly.

Five Interactive Games

• Match and Feed. Feed cute companions the right sound.
• Magic Tracing. Follow the strokes and master the shapes.
• Tone Roller Coaster. Hear and learn the tones in motion.
• Bopomofo Fishing. Listen to the blend and catch the right fish.
• Star Race. Beat the clock and your own best score.
• The app also includes collectible companions, daily goals, achievement badges and weak spot review, so kids want to come back every day.

Peace Of Mind For Parents

• Big buttons and clear voice prompts let young children play on their own. A parents page shows learning progress anytime. No ads, no outside links, no social features. The whole screen stays focused on learning.

Who It Is For

• Preschoolers just starting Bopomofo.
• Kids getting ready for first grade.
• Chinese heritage families building a strong pronunciation base.
• Blast off to the Lumi Bopomofo planet today, and turn every Bopomofo symbol into a happy adventure.

At a glance

Frequently asked questions

Is this a subscription?

No. The listing describes a one-time purchase rather than a recurring subscription. You can always confirm what you are being charged for on the App Store product page before you buy, and review anything active under Settings → your name → Subscriptions.

Are there ads?

No. The listing states the app contains no advertising.

I paid but the app still shows the locked version

One-time purchases are tied to the Apple Account that bought them. Sign in with that same account (Settings → your name → Media & Purchases), then use the app's restore option if it offers one, or reinstall the app from the App Store's Purchased list. Purchases made with a different Apple Account, including a family member's, will not appear.

I switched to a new iPhone — do I have to pay again?

No. Sign in to the new device with the same Apple Account and re-download the app; the purchase belongs to the account, not the handset.

How do I request a refund?

Refunds for anything bought on the App Store are handled by Apple, not by the developer. Go to reportaproblem.apple.com, sign in, find the purchase and choose "Request a refund". We can't issue, speed up or overturn an App Store refund decision, but do tell us what went wrong so we can fix it.

How do I delete the app and everything it stored?

Touch and hold the app icon → Remove App → Delete App. Deleting an iOS app removes its sandbox — the documents and settings it kept on the device go with it, so export anything you want to keep first. What the app stores and where is described in our privacy policy.

How do I make sure I'm on the latest version?

Open the App Store, tap your profile picture, and pull down to refresh the pending-updates list. If the app appears there, tap Update. Turning on Settings → App Store → App Updates keeps it automatic.

How do I stop my child making purchases by accident?

iOS can block them at the system level, which is stronger than anything an app can do: Settings → Screen Time → Content & Privacy Restrictions → iTunes & App Store Purchases → In-app Purchases → Don't Allow. Set a Screen Time passcode that is different from the device passcode so it can't be undone by the child.

How do I keep my child inside one app?

Use Guided Access: Settings → Accessibility → Guided Access, turn it on and set a passcode. Then open the app and triple-click the side button to lock the device into it. Triple-click again and enter the passcode to leave.

Which devices and iOS version does Lumi Bopomofo Pro need?

See the App Store product page — the Information section there is always the authoritative, up-to-date answer for compatibility, size and languages.

Troubleshooting

The app won't open, or closes straight away

Force quit it first: swipe up from the bottom of the screen and pause, then swipe the app's card away. Reopen it. If it still closes, restart the device — that clears the majority of one-off launch failures.

It feels slow, or freezes on a big job

Check free storage in Settings → General → iPhone Storage. iOS gets unpredictable below roughly 1 GB free, and anything that writes files (exports, scans, image processing) is the first thing to suffer. Also close other apps that are working in the background.

Something looks broken after an update

Update iOS itself (Settings → General → Software Update), then update the app. A mismatch between an old iOS and a new build is a common cause of layout or feature glitches.

Last resort: reinstall

Export anything you want to keep, delete the app, then reinstall it from the App Store's Purchased list. Paid unlocks belong to your Apple Account and survive a reinstall; data stored only on the device does not.

Still stuck? Email us

Write to hourstag.app@gmail.com. To get a useful answer on the first reply, include: your device model (Settings → General → About), your iOS version, the app version, and what you tapped right before the problem appeared. Screenshots or a screen recording help a lot.