Wordmate Lite — Help & FAQ

What Wordmate Lite does

Five words. One minute. A trail you can actually see.

Most vocabulary tools ask you to build decks before you learn anything, then bury you under a review queue that only grows. Wordmate Lite works the other way around. You open it, walk a five word pebble trail, and you are done for the day. The closing screen shows the exact five words you just learned, so one quiet minute always leaves something behind.

It is built for adults who have started a language three times and stopped three times. Commuters with one free subway stop. Travelers packing next week. Students grinding through exam prep. Professionals who need the vocabulary of their own field. Anyone who wants a streak they can still keep on a bad day.

Inside there are 44 learning languages and 14 life paths, including travel, business, exams, daily life, dining, shopping, interviews, health, tech, nature, entertainment and social talk, each broken into small units at beginner, intermediate and advanced level. Tap any word to hear it read aloud by the system voice, and pick the voice you prefer for each language. Save the words worth keeping, grouped by topic and level, and come back to them whenever you want. Set a daily goal of 5, 10, 15 or 20 words, then watch the count rise: how many days in a row you have kept going, your best run, today's words, progress in every language, and a small ring filling on each topic and unit.

Everything runs offline. No account, no sign in, no personal data collected, no third party advertising, no tracking. What you learn stays on your device, on a plane, on a subway platform, in a waiting room with no signal.

You can start without paying anything: one learning language and one path at beginner level stay open for good, and every other path stays visible so you always know what is there. A single one time purchase unlocks all 44 languages, all 14 paths, every level, unlimited learning and an unlimited saved word list. Buy it once and it stays yours. There is no subscription.

At a glance

Frequently asked questions

Does Wordmate Lite work without an internet connection?

Yes. The App Store listing for Wordmate Lite states that its core processing happens on your device, so it keeps working in airplane mode or with no signal. Downloading the app itself and making a purchase still need a connection, because those go through the App Store.

Do I need to create an account?

No. The listing states there is no account, sign-up or login — you can start using the app straight after installing it.

Is this a subscription?

No. The listing describes a one-time purchase rather than a recurring subscription. You can always confirm what you are being charged for on the App Store product page before you buy, and review anything active under Settings → your name → Subscriptions.

I paid but the app still shows the locked version

One-time purchases are tied to the Apple Account that bought them. Sign in with that same account (Settings → your name → Media & Purchases), then use the app's restore option if it offers one, or reinstall the app from the App Store's Purchased list. Purchases made with a different Apple Account, including a family member's, will not appear.

I switched to a new iPhone — do I have to pay again?

No. Sign in to the new device with the same Apple Account and re-download the app; the purchase belongs to the account, not the handset.

How do I request a refund?

Refunds for anything bought on the App Store are handled by Apple, not by the developer. Go to reportaproblem.apple.com, sign in, find the purchase and choose "Request a refund". We can't issue, speed up or overturn an App Store refund decision, but do tell us what went wrong so we can fix it.

How do I delete the app and everything it stored?

Touch and hold the app icon → Remove App → Delete App. Deleting an iOS app removes its sandbox — the documents and settings it kept on the device go with it, so export anything you want to keep first. What the app stores and where is described in our privacy policy.

How do I make sure I'm on the latest version?

Open the App Store, tap your profile picture, and pull down to refresh the pending-updates list. If the app appears there, tap Update. Turning on Settings → App Store → App Updates keeps it automatic.

Which devices and iOS version does Wordmate Lite need?

See the App Store product page — the Information section there is always the authoritative, up-to-date answer for compatibility, size and languages.

Troubleshooting

The app won't open, or closes straight away

Force quit it first: swipe up from the bottom of the screen and pause, then swipe the app's card away. Reopen it. If it still closes, restart the device — that clears the majority of one-off launch failures.

It feels slow, or freezes on a big job

Check free storage in Settings → General → iPhone Storage. iOS gets unpredictable below roughly 1 GB free, and anything that writes files (exports, scans, image processing) is the first thing to suffer. Also close other apps that are working in the background.

Something looks broken after an update

Update iOS itself (Settings → General → Software Update), then update the app. A mismatch between an old iOS and a new build is a common cause of layout or feature glitches.

Last resort: reinstall

Export anything you want to keep, delete the app, then reinstall it from the App Store's Purchased list. Paid unlocks belong to your Apple Account and survive a reinstall; data stored only on the device does not.

Still stuck? Email us

Write to hourstag.app@gmail.com. To get a useful answer on the first reply, include: your device model (Settings → General → About), your iOS version, the app version, and what you tapped right before the problem appeared. Screenshots or a screen recording help a lot.